Anonymous
map-marker Bengaluru, Karnataka

TERRIBLE SERVICE

My service has not been working and have not used the facility for many years now. They have been adding charges and inspite of me asking them to terminate, they will not terminate. Horrible company and Customer service
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User's recommendation: Forget that this company exists

Anonymous
map-marker North Bergen, New Jersey

Billing clarification

I do not understand why Reliance has charged our American Express card for $60 several times. Reliance is paid thru optimum. Please clarify this. Thank you.
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Belli B

Unable to recharge

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Cant reach customer service, after two rings call disconnects I am trying to recharge long distance call and the website takes all the information then when I try to confirm and proceed, the process spins and stops.
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Pros:
  • It used to be nice before
Cons:
  • Does not work

Preferred solution: Recharge and make calls from Canada to India

Paul S Uth
map-marker Pittsburgh, Pennsylvania

I have a phone from your company that will not go past the wizard set up

Reliance Global Call - I have a phone from your company that will not go past the wizard set up
Says phone activation you will not be able to make or receive phone calls including emergency until you finish the wizard setup
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Pros:
  • No likes
Cons:
  • Very unhappy

Preferred solution: Let the company propose a solution

Anonymous
map-marker Houston, Texas

Want service to call India from cell phone

I am not able to recharge or make a call. please give me a call on 832512****. when I call no one picking up the phone.
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Gautam D Sky
map-marker London, England

Call from UK is not being connected

I am trying to call India using UK access number +442030****03 since yesterday, but no luck. I have tried at least 25-30 timesIf
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Loss:
$100

Preferred solution: Deliver product or service ordered

User's recommendation: If there are any issues with connectivity, they should give an update to the customers

UMA R Gad

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Verified Reviewer
| map-marker Oakville, Ontario

WE are with this company for a long time

it is a reliable company. and we are with this company for a long time we are dis continued this one for a long time without any reason. now we want to come back to this .again,.
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User's recommendation: yes we realy recommend this company for the reason it uis the best company,.

Odile V

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Verified Reviewer
| map-marker Grand Rapids, Michigan

No connectivity

Has reliance stopped the calls to India? I cannot connect to customer service or any other number, it just switches off
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Cons:
  • Call connection getting frequently dropping unable to dial back

Preferred solution: Let the company propose a solution

Shashi P Tsl
map-marker Queens, New York

Want to recharge. Cannot use app or call anyonue

Cannot reach customer care. Cannot recharge on app does not work. Shashi Prasad sprasad19@***.com Phone registered 171********. USA.reliance customer care dies not work.
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Phil V Xeb

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Verified Reviewer
| map-marker Glastonbury, Connecticut

Wrongful charges to my account

There are three wrongful debits to my credit card account No. 547415****211551 with Reliance Global Call in the amounts of $8.71: __________________________________________________________________________________ Posting date...Transaction date..........Charged by..........................Reference No..... ........Amount (US$) 12/20/21..............12/18/21........Reliance Communication...552635****220053****864........8.71 12/20/21..............12/18/21........Reliance Communication...552635****220053****674........8.71 12/20/21..............12/18/21........Reliance Communication...552635****220053****482........8.71 __________________________________________________________________________________ Please explain reasons and details of these three debits to my account. Phil Vakharia 18 Justin Lane Wethersfield, CT 06109 Tel: (860) 436-**** Customer Reference No. 300000****66.
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Preferred solution: Full refund

1 comment
Phil V Xeb

Kindly let me know the amount of money to my credit.

Suresh K Efc

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Verified Reviewer
| map-marker South Plainfield, New Jersey

Not responding to customers.

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Today I got an email about unpaid bill for $37.

Many months back probably 2 to 3 years back, Reliance global stopped working for me.I tried calling the customer care phone and it did not work. It does not work even today.

They used to do automatic debit from my credit card. But every thing stopped working long back . The numbers I used to call India did not work. You customercare phone number did not work.

NO one responded to my emails. I tried contacting them more than many times a week over months. But I was never able to reach them. Since my service stopped working and since I was not able to contact them, I stopped trying to use that service.

Fast-forward many months later (maybe 24 to 36 months later) I get this email about an unpaid bill. My bill mostly never used to exceed 5 dollars per month. So why are they sending a bill for $37 now, considering the fact I was never able to use their service for the last so many months.

If at all they were not able to debit my account, why did they not call me or email me like they did now? They used to call me before.

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Preferred solution: Cancel their claim about unpaid bill. I di not owe them anything.They y can call me at 732 325 9850.

User's recommendation: Run far away from company. Lousy customer service

Sureshkumar P Dhf
map-marker Plainfield, Illinois

Want service to call India from cell phone

I have not your service. I am in USA , want to call India so want to start your service so I can talk from cell phone.
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Preferred solution: Deliver product or service ordered

Carah Vtm
map-marker Muncie, Indiana

Question y else

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Customer service process is a joke total and complete waste of my day all I want to do is ask a question.
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User's recommendation: Run

Shuvro B

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Verified Buyer
|

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Verified Reviewer

Transaction failed

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Reliance Global Call - Transaction failed
I paid for international calling card from India (Global Calling card). The transaction was proceed by no confirmation received. I need a full refund of my money. Immediately. Amount is 296 INR, on AMEX Card ending 1005, This looks like a fraudulent website and shouldnt be used. I'm also raising a complaint in Consumer Forum on this
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Loss:
$4

Preferred solution: Full refund

User's recommendation: DO NOT USE

Ram R Zdi

Cannot login

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when I try to login to my account with the correct pw it does not let me. Says contact admin. When I try to call 1-888 number it rings for some time and then disconnects. Is the end of the road for Reliance India calls?
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Preferred solution: a call from Reliance