Mohan P Rxt

Happy with service

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Happy with service,Happy with service,Happy with service,Happy with serviceHappy with serviceHappy with serviceHappy with service,
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Pros:
  • Happy with service
Cons:
  • Happy with service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Lake Saint Louis, Missouri

Poor Service

After registering they were supposed to send the PIN over email. It's been more than 3 hours, still waiting for the PIN to arrive. Pathetic customer support !!
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Khaled Bcq
map-marker Dublin, Ohio

I've been a RGC customer for ever. But now they must be struggling because they are always pushing me to buy minutes when I already have sufficient balance. I use whatsap for most of my India contacts

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Reliance Global Call only wants your money; they have zero true customer service. I recharged $10 worth to reach those contacts that I can't reach otherwise because they don't have whatsapp; I add $10 balance, made only a 2-minute phone call and am unable to use the rest balance but they. To add to my misery they bombard me with emails to recharge. WTF? The only way I can come back to Reliance is to be given use of the minutes I've bought, AND they should stop hounding me. This is my absolute last warning to RGC.
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User's recommendation: Stay away... find an alternative way to reach those people who just have a simple flip phone and don't have whatsapp on their phones in india.

2 comments
Guest

Dear Valued Customer, Greetings of the day! We understand from your comments you have concern regarding your Reliance Global Call account.

Sorry for the inconvenice caused to you. Kindly provide us below details so we can help you to resolve your issue. 1. Regisetered number 2.

Country number 3. Registered email ID We assure you of our best attention & timely resolution at all times.

Happy Calling! Team Reliance Global Call For any further assistance, contact our 24 X 7 live chat or e-mail us at customercare@***.com.

Khaled Bcq

No thank you

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Anonymous
map-marker Gilbert, Arizona

Customer service not working/ not answering

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Very bad service. Just loss money $. Customer service not responding any call. In email response not giving proper answer.
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User's recommendation: Don’t use this app.

1 comment
Shanay Fxb

Dear Valued Customer, Greetings of the day! We understand from your comments you have concern regarding your Reliance Global Call account.

Sorry for the inconvenice caused to you. Kindly provide us below details so we can help you to resolve your issue. 1. Regisetered number 2.

Country number 3. Registered email ID We assure you of our best attention & timely resolution at all times.

Happy Calling! Team Reliance Global Call For any further assistance, contact our 24 X 7 live chat or e-mail us at customercare@***.com.

Dee S Uru

Unable to call internationally

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Solved my issues immediately. Refund of un used hours were quick. They stand behind their advertisement.
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Pros:
  • Reasonable
Cons:
  • Too long to dial

Preferred solution: Unused hours

User's recommendation: Customer care chat is good.

Khaled Bcq
map-marker Dublin, Ohio

They will not let me use my balance left in my account; they want me to recharge the account every time I want to make a call.

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I have a positive balance that I wish to draw down to zero and terminate my account with Reliance. I'm unable to do this; please help
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User's recommendation: Steer clear of Reliance

Sanjeev K Goj

Terrible service, no customer support

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Signed up online with my new phone number and email ID. They take your full details, name, phone, email, credit card details but there is no way to setup a password. So once the account is created and the credit card is charged, there is no way to login into the application and setup a PIN. The forgot password option also doesn't work. I am waiting for the credit card transaction to process so that I can go ahead and dispute it. What a pathetic service from the company like Reliance.
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Loss:
$10
Cons:
  • Dont work

Preferred solution: Full refund

User's recommendation: Look for other calling card services

1 comment
Guest

Dear Valued Customer, Greetings of the day! We understand from your comments you have concern regarding your Reliance Global Call account.

Sorry for the inconvenice caused to you. Kindly provide us below details so we can help you to resolve your issue. 1. Regisetered number 2.

Country number 3. Registered email ID 4. Contact Number We assure you of our best attention & timely resolution at all times.

Happy Calling! Team Reliance Global Call For any further assistance, contact our 24 X 7 live chat or e-mail us at customercare@***.com.

Lalit K Vba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have recharged my phone and is not working

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Phone is not working I am trying to call but theres no answerplSadi want to talk to someone live thank you buy
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Loss:
$5000

Preferred solution: Just good service

User's recommendation: Maybe I will or maybe not

1 comment
Guest

Dear Valued Customer, Greetings of the day! We understand from your comments you have concern regarding your Reliance Global Call account.

Sorry for the inconvenice caused to you. Kindly provide us below details so we can help you to resolve your issue. 1. Regisetered number 2.

Country number 3. Registered email ID 4. Contact Number We assure you of our best attention & timely resolution at all times.

Happy Calling! Team Reliance Global Call For any further assistance, contact our 24 X 7 live chat or e-mail us at customercare@***.com.

Bostyn Tpg
map-marker Longview, Texas

Poor customer service .

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We tried to call customer service by online and by phone . Web site was down and no phone response after trying for two hours .
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User's recommendation: If possible do not join this global calling service .

1 comment
Guest

Dear Valued Customer, Greetings of the day! We understand from your comments you have concern regarding your Reliance Global Call account.

Sorry for the inconvenice caused to you. Kindly provide us below details so we can help you to resolve your issue. 1. Regisetered number 2.

Country number 3. Registered email ID 4. Contact Number We assure you of our best attention & timely resolution at all times.

Happy Calling! Team Reliance Global Call For any further assistance, contact our 24 X 7 live chat or e-mail us at customercare@***.com.

Bostyn Tpg
map-marker Longview, Texas

Hopelessly poor customer service .

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We were told our account was on the hold, so we tried to reach customer service by phone and online. We tried for two hours without success. We still don't know why our account is on hold.
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User's recommendation: If possible do not use this global calling service.

Rajesh T Pbh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Schaumburg, Illinois

No service!!

Prepaid service and downloaded the application. Did not receive any pin or anything!! Tried customer service number and after a few rings it gets disconnected!! Application asking for access to photos!! If India has so many people in IT field, wonder who designed this application for Reliance!! I am about to reverse the credit card charge if I do not hear from them!!
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User's recommendation: Do not use!!

Anonymous
map-marker San Jose, California

Madexa conplaint

Was trying to change the payment information. Forgot my password to get online. Person chatting just hungbup
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User's recommendation: Have a contact number forcquestions

Neelam V Xvo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker South Plainfield, New Jersey

Can’t get hold of anyone

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Trying to get in touch with reliance , no where can get hold of anyone . Very disappointed with reliance.
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Loss:
$200
Pros:
  • All are cons
Cons:
  • Cons only

Preferred solution: Full refund

User's recommendation: Don’t ever take this service

Anonymous
map-marker Atlanta, Georgia

Unable to recharge

when I called it said that my account ism temporally suspended I do not know the reason it says I have to pay balance I have auto pay as I use.
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Pratima K Axp

The call didn't go to India landline

I called the number 913325****77, the message is invalid number, but it is active, my sister told me
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Preferred solution: Get fix your system.

User's recommendation: Very bad

Preeti G Qig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The customer service do not answer phones. I have been meaning to talk to a live person for over a month, but no one answers the phone

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Original review Oct 19, 2022
I want to cancel my account, but there is a blank, where their Customer Service is concerned. They don't answer phones!!
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Loss:
$30

Preferred solution: Just my plan cancelled.

About

Related Companies

Reliance Group, Reliance Communications Ltd, Global Cloud Xchange, Reliance Communications International, Reliance Digital TV

Summary

Reliance Global Call is a global telephone service company which serves clients in over 230 countries. The company has around 2.5 million subscribers across America, Australia, Europe and Asia. It is presented as premium international long distance digital calling service. The service is described to be low cost global calling. Reliance has been on the market since 2003. It is based in Pennsville, New Jersey. Reliance Global Call is associated with Reliance Communications Limited which is an Indian Internet access and telecommunications company.

Reliance Global Call reviews and complaints

Reliance Global Call is ranked 618 out of 2029 in Telecommunications category

Area Served

USA, Asia

Payment Methods

MasterCard

Brands Related to Reliance Global Call

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